Export Operation Specialist


Together, we embrace challenges as one team with our “BE Different – BE MPL” mindset.
To support the continued growth of our Turkey office in Ataşehir, Istanbul, we are currently looking for an:
Export Operation Specialist
- Handle customer requests and inquiries in line with agreed service levels.
- Organize and coordinate end-to-end export transportation activities for assigned shipments.
- Ensure a high standard of customer service throughout the shipment process.
- Follow up on shipments and proactively communicate status updates and potential issues to customers.
- Identify solutions for operational issues and exceptions by coordinating with relevant internal departments and external partners.
- Coordinate with shipping lines, agents, suppliers, and other service providers to ensure smooth and timely operations.
- Ensure that all required shipment documentation and operational processes are completed accurately and on time.
- Support communication with relevant customer contacts regarding outstanding payments when necessary.
- University degree.
- Minimum 2 years of experience in export operations, preferably within an ocean freight forwarding or logistics company.
- Good command of written and spoken English.
- Good knowledge of MS Office applications.
- Strong customer and business orientation with an analytical and solution-focused approach.
- Strong communication, organizational, and interpersonal skills.
- Ability to build and maintain effective relationships with customers, suppliers, and business partners.
- Positive, proactive, and professional attitude.
- No military obligation for male candidates.
- Position is based at our Istanbul HQ – Allianz Tower, Ataşehir.
MPL has a strong market position and is a dynamic company with an enthusiastic “BE DIFFERENT – BE MPL” team.
All work and no play? Not within MPL! With our international environment and collaborative culture, we offer you the opportunity to develop yourself, take ownership, and become a true logistics expert.
We offer the successful candidate a competitive salary package and opportunities for professional growth and further development within the MPL Group.
We look forward to meeting you!
Step 1
Apply
No cupcakes needed. Or rap CVs or resumes either. Simply make it easy for us to see how great you are.
Step 2
Interview
Come prepared, ask us questions, and be sincere. Interviews are about finding a great match, for both sides.
Step 3
Decision
If you like what you see, and we like what we hear, we’ll officially invite you to join our team.
Quotes
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We don’t do politics or fluff. Just a bunch of people who go all-in, back each other, and get the job done. Differently.
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There’s no micromanagement here. You get trust, responsibility, and support. Yes, in that order.
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At MPL, innovation doesn’t follow, it leads. We build smarter flows, faster links, and a culture that’s always one step ahead. That’s how we do things differently.
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Every day at MPL is a fresh adventure. From tackling new challenges to celebrating wins, we thrive on the buzz of constant energy and growth.
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It’s not just a job, it’s your chance to grow, be bold, lead, and make a difference.
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